The hotel was clean and staff very friendly and helpful. The room was a little small, but overall our experience of the hotel was extremely good.
Julia
juni 2024
Nice hotel across from the Arno and near Santa Croce. Friendly and accommodating staff.
Kelly
oktober 2023
The staff are all welcoming & very accommodating with local recommendations. They all take great interest in what we saw & did.
Fabrizio
september 2024
Location was very good the breakfast was expensive but an excellent array of foods. The entire staff was very courteous and helpful. We needed some help with a health issue and they went above and beyond to help us resolve the issue.
Kathleen
oktober 2022
We chose this hotel for a three-day stay because of its lovely location by the river and its proximity to the city center, which is just a 15-minute walk away. We spent most of our time outside the hotel, so while the rooms weren’t the largest, they were perfectly adequate. They were always clean, tidy, and restocked daily. The service at the reception and during breakfast was exceptional, and they took excellent care of us (special thanks to Mrs. Katarina from the restaurant). The breakfast was absolutely amazing, offering a wide selection of drinks and food, both savory and sweet, as well as fruits, vegetables, and local specialties. Thank you!
Pvkv
februari 2025
What makes River Hotel unbeatable is not the fact that it has the best location in Florence (close enough to walk to the city but far enough to avoid the noise and crowds), nor that it is really beautiful and clean (it is amazing), but the fact that it has the most kind, supportive and serviceable staff. From the reception, breakfast area, valet parking, etc, everybody was really helpful and kind. They solved every request exceeding expectations and working hard to take care of luggage, restock food, take care of our car, find a pharmacy or whatever was needed at the moment. Would definitely choose them again if going back to Florence.
Jose
april 2025
Mostly liked the location and property overall. The staff members were very helpful and nice.
Subhasis
juni 2024
Small boutique hotel around 10 minutes walk to central old town Florence. Great staff, excellent breakfast and very comfortable modern rooms. A special mention to Leonardo who makes the best carafe of Aperol Spritz in Italy and who went out of his way to ensure everything was perfect.
Lee
augusti 2023
Sauna was really good. Staff was helpful, resolved multiple issues we found
Saulius
februari 2025
Beautiful hotel .. clean and location is great. Staff are all wonderful from the front desk, dining rooms and housekeeping..kind and very friendly people.
Deborah
augusti 2023